Privacy Policy
What is a Privacy Policy?
A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.
This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information.
Please be aware, that by using our website, you’re agreeing to be bound by our 'Privacy Policy'.
Information we collect
We receive, collect and store any information you share with us voluntarily. This can include name, email address, phone number, and any other information you share with us.
Enquiry / contact forms: When you contact us about our services, we will request personal details such as your name, telephone number, email address, and where applicable, the company for whom you work . Your IP address, and details on the pages you have visited on our website will be automatically be collected.
We may use software tools within Wix to measure and collect session information, including page response times, length of visits to certain pages, page interaction information,
Information Usage
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate our services
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To provide clients with ongoing customer assistance and technical support;
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To be able to contact our clients / potential clients with general service-related notices and current projects
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Invoicing and billing
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We do not sell, trade or transfer your data to 3rd parties, without gaining your consent. However, in order to offer some services we may need to share your information with 3rd party suppliers and businesses who support our service delivery.
How we communicate
We may contact you to notify you regarding your enquiry, to discuss our services, to issue invoices or bills, to gather your feedback through surveys or questionnaires, to send updates about our company, or to ask for testimonials and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.
Cookies & Tracking Technology
Please be aware that our website uses cookies. If you haven't heard of 'Cookies' before, they are small pieces of information sent by a website and stored on your hard drive.
We use 'Cookies' to collect statistical data about your browsing actions and preferences. For example we may use cookies to store your language preference on our website. Please be aware that our 'Cookies' do not identify you as an individual, until you have contacted us through our website.
It is possible to configure or completely switch off 'Cookies' by changing your browser preferences, but this may limit access to certain areas of this website.
Security
We make appropriate efforts to ensure our website complies with relevant legislative requirements.
Once we receive your information, we make our best effort to ensure its security on our systems. However, no method of electronic information storage or communication over the internet is completely secure, and we cannot guarantee absolute security.
In the unlikely event of our website and your data being breached, then we will notify you within at least 30 days including full details of what parts of your personal data have been compromised.
Your Data
You have the right to ask for a copy of the information we hold about you. You can request a copy of this data at any time by contacting us directly. We will, where possible, always supply your personal data in a convenient and transferable format within 30 days.
If you would like us to delete or erase your personal information from our systems, then where possible (if not required for statutory or contractual requirements) we will do so within 30 days and provide confirmation that your data has been removed from our systems. To request that your personal data is erased from our systems, please contact us via email.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. By continuing to use this website after policy changes you’re agreeing to be bound by the new 'Privacy Policy'.
Contact Us
If you have any concerns, comments or complaints about this privacy policy, accessibility statement or any other area of our website, please get in touch directly via email.